Privacy Policy
At AFU, we value the privacy of the data provided by our clients. All collected data is used solely for activities related to offers, studies, analyses, and the conclusion of insurance contracts, as well as related tasks and to maintain institutional communications between AFU and you. Should we need to use your data for any purpose other than those described in our Privacy Policy and our Terms of Use for personal data, we will seek your prior approval.
To ensure your security and transparency, we recommend that you regularly visit our Privacy Policy on our website, where we update all relevant changes. If changes require new approvals, we will announce them via email marketing by the update date.
Collection of Personal Data
Personal information is stored in our database after it has been provided by the customer, including name, phone number, email address, and other details.
Retention of Personal Data
Our applications and databases are hosted on reputable servers, with their terms of use available and readable on their respective websites to ensure your security. Upon request, you can obtain a copy of the terms of use at any time.
All provided personal information is confidential, and we are committed to continuously ensuring that it remains protected in our virtual environment.
Use of Your Personal Data
The collected personal data is used solely for activities related to insurance brokerage. Essential information is forwarded to insurers to create offers and insurance contracts.
Additionally, we send you digital communications (via email, WhatsApp, SMS, or other digital platforms) to introduce new products or services from our company, updates on products, promotions, institutional information, newsletters, events, and news. We always strive to take your interest in these topics into account.
Duration of Use of Your Data
All personal data intentionally provided to our company will be used indefinitely for all activities related to insurance brokerage, including the transmission of relevant information about existing and new insurance products.
Access to Your Personal Data
Only internal employees of our company have access to your personal data. This data is transmitted to insurers as part of the insurance brokerage activities.
Sharing on Social Networks
When you use the share buttons for our articles to publish them on your social networks, it is done through your profile on the selected network. Our company and website do not have access to your social networks, and therefore we assume no responsibility for any errors in these postings.
Cancellation and Modification/Deletion of Personal Data
Modification of Personal Data: If you need to update the personal information you have already provided, please contact our team via email at seguros@afuseguros.com.br or directly reach out to your business account manager.
Unsubscribing
In all our marketing emails and newsletters, we include an unsubscribe link in the footer. By clicking on this link, you will be automatically removed from our contact list and will no longer receive marketing emails and newsletters from us. However, your data will still remain stored in our database.
Cancellation Request
Data Deletion
After your deletion request via our communication channels, all stored data will be removed from our servers within up to 7 business days. However, if you only unsubscribe using the unsubscribe link available in our emails, your data will remain stored, but you will be marked as no longer receptive to our marketing emails.